Overview
Because all items are inspected and approved by the customer at the time of local pickup or delivery, all sales are final once payment is completed. We do not offer standard returns, exchanges, or refunds.
Final Sale Policy
Pickup & Delivery Inspection: Every piece of furniture is finalized once you take possession via local pickup or delivery.
No Buyer’s Remorse Returns: We cannot accept returns due to sizing issues, color preferences, or change of mind after the transaction is completed. Please ensure measurements and styles fit your space before completing your purchase.
Extreme Circumstances
We stand by the quality of our furniture. Exceptions to this final-sale policy are evaluated strictly on a case-by-case basis under rare or extreme circumstances (such as severe structural defects unnoticed at the time of delivery).
If an extreme issue occurs:
- You must contact us immediately upon delivery or pickup.
- Items must be in their original, unaltered condition.
- Approved exceptions are handled solely at our discretion and may be subject to restocking fees.
Contact Us
If you have any questions regarding your order, please reach out to us.